Question 1

What products are QuivAR-Enabled and supported in the app?

Accepted Answer

QuivAR has teamed up with Delta McKenzie, BIGshot Targets, and Deadnuts Outdoors to bring you the best in AR archery. Keep an eye out for models labeled "QuivAR-Enabled" or view them on our Products page. Happy shooting, and may your arrows always hit the mark!

Question 2

What if I accidently shot and damaged the QuivAR chip on the target?

Accepted Answer

Oops! Looks like you need to keep practicing! No worries—just contact the QuivAR support team below and include an image of the product along with the make and model of the target. We’ll help you get back on target in no time!

Question 3

What if my anatomy is disappearing or flickering on and off as I walk around my target?

Accepted Answer

Is your anatomy playing peek-a-boo? To enhance the realism of the QuivAR experience, we can enable human detection, allowing your arms and hands to interact with the AR space on your screen. Sometimes, though, the software can get a bit too clever and hide the anatomy inside the animal. Simply tap the "three dots" icon at the top right of the screen (during the AR experience) and select "Disable Person Detection" (see video). That should stop the anatomy from playing hide and seek!

Question 4

What if the anatomy comes out of the target and onto the person pointing at it?

Accepted Answer

Looks like your anatomy is trying to make new friends! To keep it where it belongs, go to the "three dots" icon at the top of your screen while viewing the anatomy and "Enable Person Detection" (here is a video). That should stop the anatomy from jumping onto your helpful pointer!

Question 5

Does the QuivAR app work with iPad?

Accepted Answer

Not yet! Currently, Apple iPads don't natively support NFC chip reading and authentication (like Apple Pay). But don't worry! We are working on it.  For now, you can view the 3D models on your iPad to learn the anatomy and shot placement!

Question 6

What if the NFC tap works, but the QuivAR marker doesn't scan?

Accepted Answer

First, make sure your camera can view the marker—it might be hiding in plain sight! If it's still giving you the slip, contact the QuivAR support team below and send a video of the chip and scan experience. We'll help you track down that elusive marker in no time!

Question 7

What if the QuivAR chip doesn't bring up the anatomy after I tap?

Accepted Answer

First, make sure your camera can see the QuivAR marker—it might be shy! If it still doesn’t work, contact the QuivAR support team below and send a video showing what’s not working properly. We’ll get your chip back in action faster than you can say "bullseye!"

Question 8

Why does the AR anatomy seem to move around on the target?

Accepted Answer

The "movement" of the anatomy is actually an optical illusion. It can be tricky at first because we aren't used to peeking "inside" fixed objects. The anatomy might seem like it's on the move, but it's really just your perspective (or the camera's) that's shifting. As you move your phone, the camera changes angles, giving you different views inside the target. We know it’s a bit mind-bending at first, but it's working perfectly. It just takes some brain training to think more three-dimensionally and envision the anatomy from different angles. For a clearer understanding, please check out our video explaining this phenomenon. Happy brain-boosting!

Question 9

What if the target anatomy placement isn't correct or is a little off?

Accepted Answer

First, try to rescan—the anatomy might just need a second look! If it’s still not lining up, or the QuivAR marker is noticeably out of alignment, contact the QuivAR support team below and send a screenshot or video of the anatomy placement. We’ll get it sorted out and back on target!

Question 10

What if the anatomy appears to be for the wrong target (e.g., I have a Grizzly Bear, but the anatomy looks like a turkey)?

Accepted Answer

First, try to "Scan a Different Target" or "Re-scan"—maybe the bear and turkey had a mix-up at the AR zoo! If it’s still showing the wrong anatomy, contact the QuivAR support team below and send a screenshot or video of the anatomy placement, making sure to include the product's title on the screen. We’ll sort out this wild mismatch!

Question 11

What if nothing happens when I tap the QuivAR marker?

Accepted Answer

Oh, the silent treatment from the marker, eh? First, double-check that you're on the "Ready to Scan" page of the app. Then, ensure your device supports NFC (most iPhones and Android phones do). If all else fails, send a message to QuivAR support and spill the beans on your phone's make and model. We'll help you break the silence!

Question 12

What is the future of the QuivAR app?

Accepted Answer

The future is exciting for QuivAR!  We recorded a podcast about what is next.  You can listen to the episode on any of your favorite listening platforms:

Question 13

How do I subscribe and download the QuivAR Podcast?

Accepted Answer

You can listen to the QuivAR podcast on any of your favorite listening platforms:

Personal Service

"How-to" Videos

[QuivAR 1.0] QuivAR: The Ultimate Tool for Sharpening Your Hunting Skills

[QuivAR 1.0] Fun with QuivAR: Engaging with 3D Targets Like Never Before

[QuivAR 1.0] How to Transform Your Archery Practice with the QuivAR App & QuivAR-enabled Targets

[QuivAR 1.0] How to View Arrow Paths Through Vital Anatomy with QuivAR

[QuivAR 1.0] Why Does AR Anatomy Move on QuivAR Targets? Find Out Here!

[QuivAR 1.0] How to Scan Multiple QuivAR-Enabled Targets

[QuivAR 1.0] How to Fix AR Anatomy Misalignment in QuivAR-Enabled Targets

Frequently Asked Questions

What products are QuivAR-Enabled and supported in the app?

What if I accidently shot and damaged the QuivAR chip on the target?

What if my anatomy is disappearing or flickering on and off as I walk around my target?

What if the anatomy comes out of the target and onto the person pointing at it?

Does the QuivAR app work with iPad?

What if the NFC tap works, but the QuivAR marker doesn't scan?

What if the QuivAR chip doesn't bring up the anatomy after I tap?

Why does the AR anatomy seem to move around on the target?

What if the target anatomy placement isn't correct or is a little off?

What if the anatomy appears to be for the wrong target (e.g., I have a Grizzly Bear, but the anatomy looks like a turkey)?

What if nothing happens when I tap the QuivAR marker?

What is the future of the QuivAR app?

How do I subscribe and download the QuivAR Podcast?

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